IM’2009 Application Sessions:هJune 2-3, 2009

Tuesday, June 2, 2009

11:00AM - 12:40PM, AS 1 – Management Tools
Chair: Burkhard Stiller
Building End-to-End Management Analytics for Enterprise Data Centerففففففف
Hai Huang, Yaoping Ruan, Anees Shaikh, IBM Thomas J. Watson Research Center, USA
Ramani Routray, Chung-hao Tan, Sandeep Gopisetty, IBM Almaden Research Center, USA.
SURFmap: A Network Monitoring Tool based on the Google Maps APIففففففف
Rick Hofstede, Tiago Fioreze, University of Twente, The Netherlands
Auto-Connectivity and Security Setup for Access Network Elementsففففففف
Henning Sanneck, Christoph Schmelz, Nokia Siemens Networks
Eddy Troch, Luc De Bie, Devoteam Telecom & Media


2:00PM - 3:40PM, AS2 –فService Management and Best Practices
Chair: Marcus Brunner
Introducing Process-Oriented IT Service Management at an Academic Computing Center: An Interim Reportففففففف
Michael Brenner, Heinz-Gerd Hegering, Helmut Reiser, Christian Richter, Thomas Schaaf, Leibniz Supercomputing Centre, Germany.
Multi-Tenant Solution for IT Service Management: A Quantitative Study of Benefitsفففففففف
Larisa Shwartz, Yixin Diao, Genady Grabarnik,فIBM Thomas J. Watson Research Center, USA.
Best Practices for Deploying a CMDB in Large-Scale Environmentsففففففف
Alexander Keller, Suraj Subramanian,فIBM, USA.

Wednesday, June 3, 2009

11:00AM - 12:40PM, AS3 – Management Models
Chair: Alexander Keller
Modeling Remote Desktop Systems in Utility Environments with Application to QoS Managementففففففف
Vanish Talwar, HP Labs, USAف
Klara Nahrstedt, University of Illinois at Urbana-Champaign, USA
Dejan Milojicic, HP Labs, USA
A Model Based Approach to Autonomic Management of Virtual Networksففففففف
Steven Davy, Claire Fahy, Zohra Boudjemil, Leigh Griffin, John Strassner, Waterford Institute of Technology, Ireland
Web-based Administration of Grid Credentials for Identity and Authority Delegationففففففف
Songjie Wei, University of Delaware, USA
Subrata Mazumdar, Avaya Labs Research, USA